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Privacy Policy

Last updated: November 28, 2024
Effective date: November 28, 2024

This Privacy Policy describes the policies of Katiana Cordoba regarding the collection, use, and disclosure of your information when you use our services. By accessing or using the services provided by Katiana Cordoba, you agree to the collection, use, and disclosure of your information in accordance with this Privacy Policy. If you do not agree, please refrain from accessing or using the services.

Contact Information:
Katiana Cordoba
885 Boulevard de la Carrière, Bureau 200
Gatineau, QC, J8Y 6S6
Phone: (819) 635-2731
Email: katianacoach@innersounds.ca

The Data Protection Officer (DPO) is also Katiana Cordoba, reachable at the same contact details.

We may update this Privacy Policy at any time without prior notice. Any changes will be posted here, and the revised policy will become effective 180 days after publication. Continued use of our services constitutes acceptance of the updated Privacy Policy. We encourage you to periodically review this page.

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Information We Collect

We may collect and process the following personal information about you:

  • Name

  • Email address

  • Phone number

 

How We Use Your Information

We use the information we collect for the following purposes:

  • Providing support

  • Sending newsletters and activity updates

  • Offering products and services

If we wish to use your information for any other purposes, we will seek your explicit consent before proceeding, except as otherwise required by law.

 

Sharing Your Information

We will not transfer your personal information to third parties without your consent, except in the following circumstances:

  1. Analytics: For evaluating and improving services.

  2. Legal Requirements:

    • To comply with applicable laws, regulations, or court orders.

    • To enforce agreements, including this Privacy Policy.

    • To respond to claims related to the use of services infringing on third-party rights.

If the business or its assets are acquired or merged with another entity, your personal information may be transferred to the new owner.

We require any third parties who receive personal information from us to use it solely for the purposes it was provided and to retain it only as long as necessary.

 

Retention of Information

We retain your personal information for a period of 90 days to 2 years following the termination of your account or as needed to fulfill the purposes outlined in this Privacy Policy. Certain information may be retained longer for legitimate purposes, such as compliance with legal obligations, fraud prevention, or protection of legal rights. Anonymized and aggregated data may be retained indefinitely.

 

Your Rights

Depending on applicable laws, you may have the following rights:

  • Access your personal data.

  • Rectify or delete your personal data.

  • Restrict or object to the processing of your personal data.

  • Request a copy of your personal data.

  • Withdraw consent for data processing.

  • File a complaint with a legal authority.

To exercise these rights, please contact us at katianacoach@innersounds.ca. We will respond to your request in accordance with applicable laws.

Please note that withdrawing your consent may impact your ability to access certain services.

 

Security

We take reasonable measures to protect your personal information from unauthorized access, loss, or misuse. However, no system is completely secure, and we cannot guarantee absolute security. You provide your information at your own risk.

 

Complaints / Data Protection Officer (DPO)

If you have any questions, concerns, or complaints regarding the handling of your personal information, you may contact:

Katiana Cordoba
885 Boulevard de la Carrière, Bureau 200
Gatineau, QC, J8Y 6S6
Phone: (819) 635-2731
Email: katianacoach@innersounds.ca

We will address your concerns in accordance with applicable laws

Call 

819-635-2731

Email 

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